|How to order :|
1. Send an email list of the parts you want to order (please include your full postal address). (Click the ORDER PARTS link on this page or the CONTACT link on any other page.
2. We'll email you a reply confirming your order plus the total cost including postage, together with our bank details for a direct deposit.
3. Send me an email confirmation once you have done the transfer.
4. Your order will then be shipped as soon as your payment shows up.
|If the button above does not automatically create an email on your computer, create an email addressed to : firstname.lastname@example.org|
|Payment Options :|
For customers within Australia payment by DIRECT DEBIT to our bank account is the preferred payment method. We are happy to also accept payment through Paypal on orders of modest value.
International customers can make payment through Paypal. Just request a Paypal invoice when you order.
Most orders are sent through Australia Post. Postal options and costs will be listed on your emailed order confirmation.
Minimum shipping and handling charge is $4.00 for small, flat items sent large letter.
Most small orders (pots, jacks switches, knobs etc). $10.00 for Express 500g. Satchel.
Orders up to 3 kg. go Express Satchel for $15.00
Necks, bodies etc. are sent by signature delivery ordinary parcel. Typical postal cost for a neck or a body is $20.00 (not remote (W.A. & N.T. and Nth. Qld. where it's $40.00 for a body)
Large orders (multiple bodies & necks) we can ship through TNT Road Express.
Where items are offered with free shipping - this only applies to local shipping within Australia.
International orders will ship at the appropriate Australia Post airmail or seamail rate.
Due to the current CITES requirements we no longer ship items containing rosewood internationally.